Booking & calendar

A calendar that knows a root tint has a gap in it

Online booking with deposits, reminders and a waitlist — on a calendar that books a second client into the 35 minutes your colour client sits under the lamp.

Start free — no card See pricing

5 with no plan gate · 1 with plan limits · 4 fully unlock by Grow

Root tint · £651 h 50

apply45 min
processing35 min
finish30 min

Fringe trim · £10 · 15 minpacked into the gap

Root tint · £65 · 45 min apply, 35 processing, 30 finish — with a fringe trim packed into the gap.

On this page (6)

Online booking, 24/7
Deposits & no-show protection
Reminders
Colour processing time
Waitlist
Also in this module

Free: request to book · Core: instant booking · Grow: instant booking · Pro: instant booking

Online booking, 24/7

Your booking page lists the services you sell, in the categories you sort them into, with the price and the duration next to each one. A client picks a service, a stylist or 'anyone', a day, then a time — three taps to a slot, guest checkout, no account to make. Free-plan salons receive each booking as a request to confirm; Core and above take it instantly and the slot is blocked the moment the client presses confirm, so two people cannot book the same chair. Prices and durations are always the live catalogue's, so the page can never sell an appointment the book cannot actually hold.

Services, staff, day, time — in the order a receptionist asks
Guest checkout; a client never has to make an account
Instant booking on Core and above; request-to-book on Free

3 taps to a slot

Source: the booking flow: service → time → confirm

Replaces: the phone, the DM thread, the paper diary

On Core · Grow · Pro

Deposits & no-show protection

Set a deposit per service — a fixed amount or a percentage — and the booking page takes it by card before the slot is confirmed. The cancellation policy is shown before payment, the deposit is held against the appointment, and the manage link shows a client exactly what cancelling costs at the moment they look, so there is no argument at the desk. A no-show forfeits the deposit automatically; a cancellation inside the free window refunds it. Deposits taken online are held with the payment processor against the booking, and every refund or forfeit is a recorded line the report can explain later.

Fixed or percentage deposit, set per service
Policy shown before the card is charged, and again on the manage link
Refund, fee or forfeit calculated from the policy, not from a mood

£45 cut and blow-dry → deposit set once

Source: hair seed pack, cut-and-blow-dry

Replaces: 'please text to confirm' and the no-show you ate

Every plan

Reminders

Every booking gets a confirmation and a reminder without anyone typing it. Email is on every plan; SMS switches on with the Grow plan, though the SMS provider connection is still completing tenant by tenant, so it may take a short time to go live after you upgrade. WhatsApp joins once the platform's own WhatsApp Business connection goes live — not yet live for any salon. Reminders respect the client's quiet hours — a message due at 6am waits until the window opens — and each one carries the manage link, so a client who cannot make it moves the appointment themselves instead of ringing you at the busiest hour of the day. The reminder schedule is set once for the salon, and a reschedule re-times the messages automatically — nothing to remember, nothing to un-send.

Confirmation on booking, reminder before the visit
Quiet hours honoured per client
Every message carries the manage link

Email on Free · SMS from Grow

Source: plan matrix, channel keys

Replaces: the 6pm reminder round on your own phone

Colour processing time

A colour service is not one block of time. A root tint in the hair seed pack is 45 minutes of applying, 35 minutes of processing when the stylist is free, and 30 minutes of finishing. The calendar holds those three segments as one appointment for the client and frees the stylist for the middle one, so a fringe trim or a blow-dry can be booked into the gap. Buffers — a 10-minute clean-down after a cut, 15 after a massage — are part of the service, so a client can never book into your set-up time.

Apply, processing and finishing as one appointment, three segments
The stylist's free middle segment is bookable
Clean-down buffers belong to the service, not to memory

45 + 35 + 30 min

Source: hair seed pack, root-tint

Replaces: the pencilled 'gap' in the paper diary that nobody dared book

On Grow · Pro

Waitlist

When the day is full a client joins the waitlist for the service and stylist they want. The moment a slot opens — a cancellation, a reschedule — the first matching client is offered it and has a short window to take it before it goes to the next. Offers go out by the channels the plan includes and the slot is held while the client decides, so you are not double-offering one chair. The list itself is visible from the calendar, so the desk can see who is hoping for Tuesday before deciding whether to open another chair.

Join for a service, a stylist, a date range
Offers in order, one at a time, with a hold
A cancellation becomes a booking without a phone call

First matching client offered first

Source: waitlist offer order

Replaces: the Post-it on the mirror that says 'ring Sam if Tuesday frees up'

Also in this module

Smart Schedule slot orderingOn Grow · Pro
Buffers & clean-down time
Group bookings
Calendar sync
Self-serve reschedule & cancel

Built for

Set up the way your kind of salon works

The same booking engine, set up the way your kind of day actually runs — the services listed are the real seed pack a salon of that kind starts with, prices and durations included.

All six(selected)
Hair salon(selected)
Barbershop(selected)
Nail salon(selected)
Spa(selected)
Aesthetics(selected)
Lashes & brows(selected)

Hair salon
Colour appointments block the whole chair, so the gap under the lamp is dead time.
Set processing minutes on root tint, highlights and balayage; the calendar frees the stylist for the middle segment and books a blow-dry into it.
Seeded services · Copper & Comb
Cut and blow-dry£45 · 1 h
Restyle£60 · 1 h 15
Blow-dry£25 · 30 min
Fringe trim£10 · 15 min
Start free
Barbershop
Walk-ins and a queue, three chairs, and no-shows on the 20-minute slots that cost the most to hold.
Instant booking with 'anyone' as the default, a walk-in button at the till, and a deposit on the slots you choose.
Seeded services · Ironside Barbers
Skin fade£25 · 45 min
Haircut£20 · 30 min
Grade all over£15 · 20 min
Kids' cut£15 · 25 min
Start free
Nail salon
Removal plus a new set is two services in one visit, and add-ons like nail art change the time.
Book several services in one appointment; add-ons carry their own minutes and price, so the slot is the right length.
Seeded services · Lacquer Room
Gel manicure£30 · 45 min
Classic manicure£20 · 30 min
Gel removal£10 · 20 min
Gel pedicure£35 · 1 h
Start free
Spa
Rooms as well as therapists are the constraint, and every treatment needs turnaround time.
Rooms are resources with their own availability, and buffers of 10–30 minutes belong to the treatment.
Seeded services · Stillwater Spa
Swedish massage (60 minutes)£65 · 1 h
Deep tissue massage (60 minutes)£75 · 1 h
Back, neck and shoulders£40 · 30 min
Hot stone massage£95 · 1 h 30
Start free
Aesthetics
A client must not be able to book an injectable without a consultation and a signed form.
The consultation is first in the seed pack and the required form gates the treatments behind it.
Seeded services · Marlowe Aesthetics
Consultation£25 · 30 min
Review appointment£0 · 20 min
Anti-wrinkle treatment (one area)£150 · 30 min
Anti-wrinkle treatment (three areas)£250 · 45 min
Start free
Lashes & brows
Infills need the original set on record, and patch tests lapse.
Visit history shows the set, and a lapsed patch test warns at booking rather than at the chair.
Seeded services · Arch & Flutter
Classic lash set£55 · 1 h 30
Hybrid lash set£65 · 1 h 45
Lash infill£35 · 1 h
Lash lift£45 · 1 h
Start free

Works with

What this module connects to

Status is stated per integration; a planned one shows its target month and makes no promise beyond it.

Stripe paymentsLive
Email deliveryLive
Google Calendar syncLive
Calendar feeds (.ics)Live
Push notificationsLive
SMSBeta
WhatsApp BusinessPlanned · 2026-11
Apple WalletBeta
Google WalletBeta

Plan

4 of 10 capabilities fully unlock by Grow — £99 a month

Plan-gated capabilities switched on:: Free 1/4 · Core 2/4 · Grow 4/4 · Pro 4/4
Vary by plan (limits and tiers):: 1
Not gated by the plan matrix:: 5

Start free — no card Compare plans

Questions

Asked before you ask

Can clients book instantly, or do I confirm each one?

Both, and the plan decides. Free salons receive requests to confirm; Core and above take bookings instantly and the slot is blocked the moment the client confirms.

How do deposits work if a client cancels?

The cancellation policy you set decides. Inside the free window the deposit is refunded; outside it a fee is kept or the deposit forfeited, and the manage link shows the client the exact figure before they confirm the cancellation.

What about colour services with processing time?

Set apply, processing and finishing minutes on the service. The calendar frees the stylist during processing and lets a short service be booked into that gap.

Can a client choose a specific stylist?

Yes, or 'anyone'. Choosing a stylist filters the times to that person's rota; 'anyone' shows every available chair.

Do reminders go by WhatsApp?

Email reminders are on every plan today, and SMS switches on with the Grow plan, though the provider connection is still completing tenant by tenant. WhatsApp is not live yet for any salon — it needs the platform's own WhatsApp Business connection, which is not signed yet — so WhatsApp reminders fall back to email until it is.

Does it sync with Google Calendar?

Yes. Connect a Google account per stylist and appointments appear in their calendar; busy time added there is respected when clients book.

Can clients reschedule themselves?

Yes, from the manage link in every confirmation and reminder. They see the same availability the booking page shows and the policy for moving late.

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