Frequently asked questions

How does the trial-to-wedding-day process actually work?

You enquire, your trial is booked and paid for, and your wedding-day booking is confirmed separately once your date is locked in.

How far in advance should I enquire?

A few months ahead is realistic; peak wedding season (May–September) needs longer lead time.

Can my bridesmaids and my mum be booked for the same morning?

Each person is booked and deposited individually — the studio coordinates wedding-morning timing by hand, rather than as one simultaneous reservation.

What happens if my wedding date changes or is postponed?

Deposits are generally transferable to a new date within a stated window, not automatically refunded — speak to us as soon as a date changes.

Do I need a patch test before my trial?

Recommended ahead of your trial only if you're using henna-based brow tint or similar products; not required for hair or makeup styling itself.

Is my booking confirmed the moment I enquire?

No — an enquiry is a request. We confirm by hand, and your deposit secures the date once that confirmation is agreed.

What are your opening hours?

Monday: Closed. Tuesday: 10:00–18:00. Wednesday: 10:00–18:00. Thursday: 10:00–19:00. Friday: 10:00–19:00. Saturday: 08:00–16:00 (wedding mornings by arrangement). Sunday: 08:00–16:00 (wedding mornings by arrangement)

Do you sell gift cards?

A gift card can be spent toward a trial or a standalone occasion booking — not toward a full wedding-day booking, which is coordinated by hand and confirmed only once your date is locked in.