Frequently asked questions
Frequently asked questions
Do you take walk-ins?
Rarely — the lounge runs two chairs and most Saturdays book out a fortnight ahead. Message us and we will always try to fit a first visit in sooner.
What is your cancellation policy?
Free to move or cancel up to 24 hours ahead. Inside that window we ask for the full fee.
Is the razor shave safe for sensitive skin?
Yes — every blade is single-use and the hot towels are what most clients with sensitive skin notice first, not the razor itself. Tell your barber and they will go lighter.
What are your opening hours?
Monday: Closed. Tuesday: 09:00–19:00. Wednesday: 09:00–19:00. Thursday: 09:00–20:00. Friday: 09:00–20:00. Saturday: 09:00–17:00. Sunday: Closed
Do you sell gift cards?
A gift card covers any cut or shave on the menu.