Frequently asked questions
Frequently asked questions
Will I see the same therapist each time?
Usually yes — Harriet sees most returning clients herself. Tell us at booking if you'd like to request her specifically.
How far ahead should I book?
A week ahead is usually enough; the signature facial and hot stone massage book up faster at weekends.
Do I need a patch test?
Only for the brow tint, required 48 hours before your first appointment, free of charge.
What's your cancellation policy?
24 hours' notice to cancel or reschedule free of charge. Inside 24 hours, any deposit paid is forfeited.
Is the studio suitable if I've never had a facial before?
Yes — the mini facial is a gentle, shorter introduction before you try the full signature treatment.
What are your opening hours?
Monday: Closed. Tuesday: 09:30–18:00. Wednesday: 09:30–18:00. Thursday: 09:30–18:00. Friday: 09:30–18:00. Saturday: 09:00–16:00. Sunday: Closed
Do you sell gift cards?
A gift card for any treatment at Belle & Co., bought online — a birthday facial, not a corporate wellness voucher.